Refund Policy

REFUND POLICY

Return and Refund Policy

At  Malabycoral, we want you to be completely satisfied with your purchase. That's why we offer a 7-day return policy from the date you receive your item.

To be eligible for a return, your item must be in its original condition, unworn or unused, with tags attached, and in its original packaging. Please ensure you have the receipt or proof of purchase.

To initiate a return, simply contact us at mala.bycoral.com We will provide you with detailed instructions on how and where to send your package. Please note, returns sent back to us without prior authorization will not be accepted.

Please understand that we are unable to accept returns on discounted items.

For any inquiries or assistance, you can always reach out to us at mala.bycoral@gmail.com or DM us thru IG 

Damages and Issues

Upon receiving your order, please inspect it thoroughly. Should you discover any defects, damages, or if you have received the wrong item, please contact us immediately. We will promptly assess the issue and work to resolve it.

Exchanges

If you wish to exchange an item, the quickest way to ensure you receive what you want is to return the item you have. Once your return is accepted, you can proceed with a separate purchase for the new item.

Refunds

Once we receive your returned item and verify its condition, we will notify you regarding the approval of your refund. If approved, the refund will be processed automatically to your original payment method. Please keep in mind that the processing time by your bank or credit card company may vary.